15 Audit-Ready Security Policy Templates for SaaS Companies
Prepared by QuickTrust | trust.quickintell.com AI-Powered GRC Platform + Expert Engineering Implementation
How to Use These Templates
These 15 policy templates are designed for immediate use by SaaS companies pursuing SOC 2, ISO 27001, HIPAA, or PCI DSS certification. Each template includes full policy language with placeholder tokens for customization.
Customization tokens used throughout:
[Company Name]— Replace with your organization's legal name[Date]— Replace with the effective date of the policy[Owner]— Replace with the role or name of the policy owner[Review Date]— Replace with the next scheduled review date
Instructions:
- Replace all tokens with your organization's specific information
- Have your executive team (CEO, CTO, or CISO) formally approve each policy
- Distribute to all employees and obtain written acknowledgment
- Store signed acknowledgments as audit evidence
- Schedule annual reviews and update version numbers accordingly
Framework coverage: These templates address requirements across SOC 2 Trust Services Criteria, ISO 27001 Annex A, HIPAA Security Rule, and PCI DSS v4.0.
Note: These templates are a starting point. A qualified compliance engineer or attorney should review policies before use in a regulated environment. QuickTrust offers policy review and customization as part of our Certification Fast Track program.
Policy 1: Information Security Policy
Document Title: Information Security Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
The purpose of this Information Security Policy is to establish [Company Name]'s commitment to protecting the confidentiality, integrity, and availability of all information assets — including customer data, proprietary business information, and employee records. This policy provides the foundational framework for [Company Name]'s information security program and defines the standards to which all employees, contractors, and third parties are held.
2. Scope
This policy applies to all [Company Name] employees, contractors, consultants, temporary workers, and any third-party entities that access, process, store, or transmit [Company Name] information or systems. It covers all information assets regardless of format (digital, physical, or verbal) and all systems, networks, applications, and services owned or operated by [Company Name] or its authorized vendors.
3. Policy Statement
[Company Name] is committed to protecting its information assets from all threats, whether internal or external, deliberate or accidental. [Company Name] will:
3.1 Governance and Accountability Establish and maintain an information security governance structure with defined roles and responsibilities. Executive leadership is accountable for resource allocation and organizational commitment to security. The [Owner] is responsible for the day-to-day management of the information security program, including policy development, risk management, and compliance monitoring.
3.2 Risk Management Conduct formal information security risk assessments at least annually and following material changes to systems, business processes, or the threat landscape. Risk treatment decisions will be documented, approved by leadership, and tracked through remediation.
3.3 Security Standards Implement security controls commensurate with the risk classification of information assets. Security controls will align with recognized industry frameworks, including SOC 2 Trust Services Criteria, ISO/IEC 27001, NIST SP 800-53, or applicable regulatory requirements.
3.4 Compliance Comply with all applicable laws, regulations, and contractual obligations related to information security and data protection, including but not limited to GDPR, HIPAA, CCPA, PCI DSS, and SOC 2 requirements.
3.5 Continuous Improvement Review and update security policies, procedures, and controls at least annually, and in response to significant security incidents, regulatory changes, or material changes in the threat environment.
4. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| CEO / Executive Leadership | Ultimate accountability for information security; resource allocation; policy approval |
| [Owner] / CISO | Develop, implement, and maintain the information security program; manage risk assessments; oversee compliance |
| IT / Engineering | Implement and maintain technical security controls; respond to security incidents; manage infrastructure security |
| All Employees | Comply with all security policies; complete required training; report security incidents promptly |
| Vendors / Third Parties | Comply with applicable security requirements as defined in contractual agreements |
5. Enforcement
Violations of this policy may result in disciplinary action up to and including termination of employment or contract. Violations involving criminal conduct will be referred to appropriate law enforcement authorities. [Company Name] reserves the right to monitor systems and networks to ensure compliance with this policy.
6. Related Policies
This policy is supported by the following subordinate policies: Acceptable Use Policy, Access Control Policy, Incident Response Policy, Data Classification Policy, Vendor Management Policy, Encryption Policy, and all other policies in [Company Name]'s security policy library.
7. Review Cycle
This policy will be reviewed annually by the [Owner] and updated as necessary. All revisions require executive approval before taking effect. The current approved version is the authoritative version; superseded versions will be archived.
Policy 2: Acceptable Use Policy
Document Title: Acceptable Use Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Acceptable Use Policy (AUP) establishes the standards for appropriate use of [Company Name]'s information technology resources, including computers, networks, software, data, email, and internet access. The policy exists to protect [Company Name], its employees, customers, and business partners from risks associated with misuse of technology assets.
2. Scope
This policy applies to all individuals who access [Company Name]-owned, leased, or managed technology resources, including employees, contractors, vendors, and guests. It covers all devices (company-owned and personally owned devices used for work), all network connections, all software and cloud services, and all data accessed through [Company Name] systems.
3. Policy Statement
3.1 Authorized Use Technology resources are provided primarily for business purposes. Incidental personal use is permitted provided it does not interfere with work responsibilities, consume excessive resources, violate applicable laws, or compromise the security of [Company Name] systems.
3.2 Prohibited Activities The following activities are strictly prohibited on [Company Name] systems and networks:
- Accessing, downloading, transmitting, or storing illegal content, including copyrighted materials without authorization, sexually explicit content, or content that violates applicable laws
- Attempting to gain unauthorized access to any system, network, or data — including internal systems beyond the scope of one's role
- Circumventing or disabling security controls, including antivirus software, firewalls, MFA, or endpoint protection
- Installing unauthorized software, browser extensions, or applications on company devices without IT approval
- Sharing login credentials with other individuals, or using another person's credentials to access systems
- Using [Company Name] resources for personal financial gain, operating a personal business, or activities that compete with [Company Name]
- Sending or forwarding unsolicited commercial email (spam), phishing, or any communications designed to deceive recipients
- Connecting unauthorized external storage devices (USB drives, external hard drives) to company devices without prior approval
- Transmitting sensitive or confidential data through unencrypted or unapproved channels
- Making public statements about [Company Name] on social media or public forums without authorization that could damage the company's reputation
3.3 Email and Communications Company email accounts are provided for business communications. Users must not use company email for personal mailing lists, chain letters, political campaigns, or any communication that could expose [Company Name] to legal liability. Sensitive data must not be transmitted via email without appropriate encryption.
3.4 Internet Use Internet access is provided to support business operations. Excessive personal browsing, streaming, or use of bandwidth-intensive services during work hours is prohibited. Access to sites categorized as malicious, illegal, or high-risk by [Company Name]'s web filtering solution is prohibited.
3.5 Personal Devices (BYOD) Personally owned devices used to access [Company Name] systems must meet the minimum security requirements defined by [Company Name]'s IT department, including current operating system patches, device encryption, screen lock, and enrollment in mobile device management (MDM) if required.
4. Monitoring and Privacy
[Company Name] reserves the right to monitor, audit, and log all activity on company-owned systems and networks, including email, internet activity, and file access. Users have no expectation of privacy when using company-owned systems. Monitoring will be conducted in accordance with applicable laws.
5. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Maintain and enforce AUP; review annually; investigate violations |
| IT Department | Implement technical controls to enforce AUP; manage device security |
| Managers | Ensure team members understand and comply with AUP |
| All Employees/Contractors | Read, understand, and comply with AUP; report observed violations |
6. Enforcement
Violations of this policy may result in disciplinary action up to and including termination, legal action, or referral to law enforcement where applicable.
7. Review Cycle
This policy will be reviewed annually and updated as technology or business practices change.
Policy 3: Access Control Policy
Document Title: Access Control Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Access Control Policy establishes [Company Name]'s requirements for managing logical access to information systems, applications, data, and infrastructure. The policy ensures that access is granted on a need-to-know, least-privilege basis, and that access rights are regularly reviewed and promptly revoked when no longer needed.
2. Scope
This policy applies to all [Company Name] systems, applications, databases, cloud services, and network resources, and to all users including employees, contractors, vendors, and automated service accounts.
3. Policy Statement
3.1 Least Privilege Access rights will be granted based on the minimum level of access required for an individual to perform their job function. No individual shall be granted access rights beyond what is necessary for their current role. Default access shall be no access; access must be explicitly requested, justified, and approved.
3.2 Access Request and Approval All access requests must be submitted through an approved request process (ticketing system, access management platform, or documented email approval). Requests must include: requester name, system or resource requested, level of access needed, business justification, and approver sign-off. Requests must be approved by the data or system owner and the individual's direct manager before access is provisioned.
3.3 Multi-Factor Authentication MFA is required for:
- All remote access to company systems (VPN, SSH, RDP)
- All cloud management console access (AWS, GCP, Azure)
- All production system and database access
- All administrative and privileged accounts
- All SaaS applications that process sensitive data
MFA requirements may not be waived without documented executive approval and compensating controls.
3.4 Privileged Access Management Privileged accounts (admin, root, superuser, service accounts with elevated rights) must be:
- Inventoried and reviewed quarterly
- Used only for tasks requiring elevated privileges
- Protected with MFA and strong, unique passwords
- Logged with full session audit trails where technically feasible
- Subject to just-in-time (JIT) access where possible, rather than standing privilege
3.5 Access Reviews Access rights will be reviewed:
- Quarterly for privileged accounts
- Semi-annually for all production system access
- Annually for all other system access
- Within 30 days of any role change
Access review results must be documented and retained as audit evidence.
3.6 Onboarding and Offboarding Access provisioning will follow documented onboarding checklists per role. Upon termination, resignation, or role change, access to all systems must be revoked within 24 hours of the effective date. HR is responsible for notifying IT of terminations. Contractors and vendor access must be revoked upon contract completion.
3.7 Shared and Service Accounts Shared accounts are prohibited unless technically unavoidable. Where shared accounts are necessary, they must be documented, approved by the [Owner], and audited with enhanced logging. Service accounts must follow the same least-privilege requirements as human accounts and must not be used for interactive logins.
4. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Maintain access control policy; oversee access reviews; approve exceptions |
| IT / Engineering | Implement access controls; provision and deprovision access; maintain IAM systems |
| Managers | Approve access requests for direct reports; notify IT of role changes |
| HR | Notify IT of onboarding, termination, and role changes; maintain employee records |
| System/Data Owners | Approve access to systems and data within their ownership |
5. Enforcement
Unauthorized access attempts, sharing of credentials, or circumvention of access controls will result in disciplinary action and may result in legal action. Violations will be logged and escalated to the [Owner].
6. Review Cycle
This policy will be reviewed annually and updated to reflect changes in technology, organizational structure, or regulatory requirements.
Policy 4: Password Policy
Document Title: Password Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Password Policy establishes [Company Name]'s requirements for creating, managing, and protecting passwords used to access company systems, applications, and data. Strong password practices are a foundational control for preventing unauthorized access and protecting sensitive information.
2. Scope
This policy applies to all passwords used to access [Company Name] systems, networks, applications, and data by employees, contractors, and service accounts, regardless of whether access occurs from company-owned or personally owned devices.
3. Policy Statement
3.1 Password Complexity Requirements All passwords must meet the following minimum requirements:
- Minimum length: 14 characters (16+ characters strongly recommended)
- Complexity: Must include at least three of the following: uppercase letters, lowercase letters, numbers, special characters (!@#$%^&*)
- Prohibited patterns: Must not contain the user's name, username, company name, keyboard sequences (qwerty, 123456), or commonly known passwords
- Uniqueness: Must not reuse any of the last 12 passwords
3.2 Password Rotation
- Standard user accounts: passwords must be changed at least every 90 days, or immediately upon suspected compromise
- Privileged/administrative accounts: passwords must be changed at least every 60 days
- Service accounts: passwords must be rotated at least annually, or upon personnel changes that had access to the credential
- All passwords must be changed immediately when compromise is known or suspected
3.3 Password Management
- Passwords must never be shared with any other individual, including IT staff and managers
- Passwords must never be written down or stored in plain text (notes apps, spreadsheets, text files, email)
- All employees must use an approved enterprise password manager to store and manage credentials ([Company Name]'s approved solution: __________)
- Default vendor passwords must be changed immediately upon system deployment
3.4 Multi-Factor Authentication MFA supplements but does not replace strong password requirements. MFA must be enabled on all systems that support it, in accordance with the Access Control Policy.
3.5 Account Lockout Systems must be configured to lock accounts after no more than 5 consecutive failed login attempts. Locked accounts must be released only through a verified identity reset process — not simply by waiting for a timeout.
3.6 Service Account Credentials Service account passwords must be:
- Generated using a cryptographically random method with a minimum of 20 characters
- Stored in an approved secrets management system (e.g., AWS Secrets Manager, HashiCorp Vault)
- Never embedded in source code, configuration files, or environment variables in plaintext
- Rotated per the schedule in section 3.2 or immediately upon personnel changes
4. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Maintain and enforce password policy; configure technical controls |
| IT / Engineering | Configure system password requirements; manage password manager; reset accounts |
| All Employees | Comply with password requirements; report suspected compromises immediately |
5. Enforcement
Use of weak passwords, credential sharing, or storing credentials in unapproved locations is a policy violation subject to disciplinary action. Systems that do not enforce minimum password standards will be flagged for remediation.
6. Review Cycle
This policy will be reviewed annually and updated in accordance with NIST SP 800-63B and other applicable guidance.
Policy 5: Incident Response Policy
Document Title: Incident Response Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Incident Response Policy establishes [Company Name]'s framework for detecting, responding to, and recovering from information security incidents. The policy defines roles, responsibilities, escalation procedures, and communication requirements to minimize the impact of security incidents on [Company Name]'s operations, customers, and reputation.
2. Scope
This policy applies to all security incidents affecting [Company Name]'s information systems, data, networks, and physical assets. It covers incidents involving [Company Name] employees, contractors, vendors, and customers.
3. Incident Classification
| Severity | Definition | Examples | Response Time |
|---|---|---|---|
| Critical (P1) | Confirmed breach, active intrusion, or ransomware; material impact on customers or operations | Active data exfiltration, ransomware, system-wide outage | Immediate — within 1 hour |
| High (P2) | Probable breach or significant security event; potential data exposure | Suspected unauthorized access, critical vulnerability exploitation, phishing with credential capture | Within 4 hours |
| Medium (P3) | Security event requiring investigation; limited impact | Malware isolated to one endpoint, policy violation, suspicious login | Within 24 hours |
| Low (P4) | Minor security event; negligible impact | Failed login attempts, spam/phishing email not clicked, low-risk vulnerability | Within 72 hours |
4. Incident Response Phases
Phase 1: Preparation [Company Name] will maintain incident response readiness by: training the incident response team, maintaining up-to-date contact lists, conducting tabletop exercises at least annually, and maintaining tools and access required for incident investigation.
Phase 2: Detection and Identification Potential incidents may be detected through: automated monitoring and alerting (SIEM), employee reports (security@[companydomain].com), vendor notifications, customer reports, or third-party threat intelligence. All potential incidents must be logged immediately with: date/time discovered, how it was discovered, systems and data potentially affected, initial severity assessment, and reporter's contact information.
Phase 3: Containment Upon confirmed incident, the Incident Response Team will implement containment measures appropriate to the incident type, including: isolating affected systems, blocking malicious network activity, revoking compromised credentials, and preserving forensic evidence. Containment actions must be documented with timestamps.
Phase 4: Eradication The root cause of the incident must be identified and eliminated before restoration. This includes: removing malware, patching vulnerabilities, revoking unauthorized access, and verifying the threat has been fully remediated.
Phase 5: Recovery Systems will be restored from clean, verified backups or rebuilt from known-good state. Restoration will be validated before returning systems to production. Enhanced monitoring will be applied during the recovery period.
Phase 6: Post-Incident Review Within 14 days of incident closure, the Incident Response Team will conduct a post-mortem documenting: root cause, timeline, effectiveness of response, lessons learned, and follow-up action items with owners and due dates.
5. Notification Requirements
| Regulatory Framework | Notification Requirement |
|---|---|
| GDPR | Supervisory authority within 72 hours; affected individuals without undue delay if high risk |
| HIPAA | Covered entities within 60 days of discovery; media notification for breaches affecting 500+ in a state |
| PCI DSS | Card brands and acquiring bank within 24 hours of confirmed compromise |
| State breach laws | Per applicable state law (typically 30–90 days; some states require faster notification) |
| Customer contractual | Per terms of customer agreements (often 24–72 hours) |
6. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| Incident Response Lead ([Owner]) | Declare incidents; coordinate response; approve communications; brief executive leadership |
| IT / Engineering | Technical investigation; containment; eradication; recovery |
| Legal / Counsel | Regulatory notification; customer communications; privilege review |
| Communications / PR | External communications; customer notification drafts |
| Executive Leadership | Material incident awareness; resource authorization; board notification |
7. Enforcement
Failure to report suspected incidents, or actions that destroy forensic evidence or impede incident response, may result in disciplinary action and potential personal legal liability.
8. Review Cycle
This policy and the associated Incident Response Plan will be reviewed annually and tested via tabletop exercise or simulation. Results of tests will be documented.
Policy 6: Data Classification Policy
Document Title: Data Classification Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Data Classification Policy establishes [Company Name]'s framework for classifying information assets based on their sensitivity, regulatory requirements, and business impact. Classification determines the level of protection applied to information throughout its lifecycle — from creation through disposal.
2. Scope
This policy applies to all information created, collected, stored, processed, or transmitted by [Company Name], including data held by third-party vendors on [Company Name]'s behalf.
3. Data Classification Tiers
Tier 1: Restricted (Highest Sensitivity) Definition: Information that, if disclosed without authorization, could cause significant harm to [Company Name], its customers, or individuals. Restricted data requires the most stringent protection controls.
Examples:
- Protected Health Information (PHI) / Electronic PHI (ePHI)
- Payment card data, cardholder data (CHD)
- Social Security Numbers, government-issued ID numbers
- Authentication credentials (passwords, API keys, private keys, tokens)
- Legally privileged communications
- Merger, acquisition, or financial data subject to securities laws
Required controls: Encryption at rest and in transit using AES-256/TLS 1.2+; access on strict need-to-know basis with MFA required; no storage on personal devices; no transmission via unencrypted channels; full audit logging of all access.
Tier 2: Confidential Definition: Internal business information not intended for public disclosure, the unauthorized disclosure of which could cause competitive harm or reputational damage.
Examples:
- Customer contracts, pricing, and business terms
- Employee personal information, performance records, compensation
- Internal financial forecasts, strategic plans, product roadmaps
- Source code, intellectual property, trade secrets
- Security policies, vulnerability reports, audit results
Required controls: Encryption at rest and in transit; access limited to employees with business need; not to be shared externally without NDA or contractual protection; basic access logging.
Tier 3: Internal Definition: Information intended for internal use by [Company Name] employees and authorized contractors, not intended for public disclosure but not highly sensitive.
Examples:
- Internal process documentation, SOPs, runbooks
- General HR communications, company announcements
- Non-sensitive project documentation
- Internal meeting notes and presentations
Required controls: Access limited to [Company Name] personnel; not published publicly; standard access controls apply.
Tier 4: Public Definition: Information approved for public disclosure with no restriction.
Examples:
- Published blog posts, press releases, marketing materials
- Product documentation and public API references
- Public financial disclosures
Required controls: Standard integrity controls; approved for release before publication.
4. Data Handling Requirements by Classification
| Requirement | Restricted | Confidential | Internal | Public |
|---|---|---|---|---|
| Encryption at Rest | Required | Required | Recommended | Not Required |
| Encryption in Transit | Required | Required | Required | Recommended |
| MFA for Access | Required | Recommended | Recommended | N/A |
| Access Logging | Full audit log | Basic log | Basic log | N/A |
| Third-Party Sharing | Prohibited without DPA/BAA | Requires NDA | Manager approval | Permitted |
| Portable Media Storage | Prohibited | Encrypted only | Permitted | Permitted |
| Data Retention | Per legal/regulatory requirement | 3 years | 1 year | N/A |
| Disposal Method | Secure erasure/shredding | Secure erasure | Standard deletion | Standard deletion |
5. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| Data Owners (business unit leaders) | Classify data within their domain; approve access; ensure handling requirements are met |
| [Owner] | Maintain classification framework; audit compliance; update classifications as needed |
| All Employees | Correctly handle data per its classification; report mishandling |
| IT | Implement technical controls per classification requirements |
6. Enforcement
Mishandling of classified information — including improper storage, unauthorized disclosure, or failure to apply required controls — is a policy violation subject to disciplinary action.
7. Review Cycle
This policy will be reviewed annually. Data inventories and classifications will be reviewed and updated at least annually or following material changes to data processing activities.
Policy 7: Vendor Management Policy
Document Title: Vendor Management Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Vendor Management Policy establishes [Company Name]'s requirements for assessing, onboarding, managing, and offboarding third-party vendors, suppliers, and subprocessors that have access to [Company Name] systems, networks, or data. Third-party risk is a leading source of security incidents and compliance failures; this policy ensures [Company Name] maintains appropriate oversight of its supply chain.
2. Scope
This policy applies to all vendors, contractors, subprocessors, cloud service providers, and any other third party that: accesses [Company Name] systems or networks; processes, stores, or transmits [Company Name] or customer data; or provides services that are integrated into [Company Name]'s operations or product.
3. Vendor Risk Tiers
| Tier | Criteria | Review Requirements |
|---|---|---|
| Critical | Access to Restricted data (PHI, PCI, PII); single-point-of-failure for business operations | Annual security assessment; SOC 2 report or equivalent required; on-site review if warranted |
| High | Access to Confidential data; significant operational dependency | Annual security questionnaire; SOC 2 report review strongly recommended |
| Medium | Access to Internal data; limited operational impact | Biennial security questionnaire; security terms in contract |
| Low | No data access; no system integration; commodity vendors | Standard due diligence; contractual security terms |
4. Vendor Onboarding Requirements
Prior to onboarding any vendor, [Company Name] must:
- Assign a tier classification based on the criteria above
- Complete a security assessment appropriate to the tier:
- Critical and High: Security questionnaire (SIG Lite or equivalent) + review of current SOC 2 Type II, ISO 27001 certificate, or penetration test results
- Medium and Low: Abbreviated security questionnaire or terms review
- Execute required legal agreements:
- Data Processing Agreement (DPA) for all vendors processing personal data of EU residents
- Business Associate Agreement (BAA) for all vendors handling PHI under HIPAA
- Confidentiality / NDA for all vendors with access to Confidential or Restricted data
- Security addendum specifying minimum security requirements
- Confirm that the vendor's security posture meets [Company Name]'s minimum requirements before provisioning access
5. Ongoing Vendor Management
- Annual review: All Critical and High vendors must be reassessed annually. Reviews must be documented and retained.
- Incident notification: Vendors must notify [Company Name] within 24 hours (Critical) or 72 hours (High/Medium) of a confirmed security incident that affects [Company Name] data or systems.
- Audit rights: Contracts with Critical vendors must include the right to audit or request audit reports.
- Subprocessor notification: Vendors must notify [Company Name] of any new subprocessors accessing [Company Name] data at least 30 days before engagement.
6. Vendor Offboarding
Upon termination of a vendor relationship, [Company Name] must:
- Revoke all system access within 24 hours of termination
- Confirm return or secure destruction of all [Company Name] data held by the vendor
- Obtain written confirmation of data destruction where required
- Archive the vendor record and associated security assessments
7. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Maintain vendor register; oversee risk assessments; approve onboarding |
| Procurement / Legal | Execute contractual agreements; maintain contract repository |
| System/Data Owners | Identify vendor access needs; participate in assessments |
| IT | Provision and revoke vendor access per approved process |
8. Enforcement
Engaging vendors without completing required security due diligence or legal agreements is a policy violation. Employees who onboard vendors without authorization may be subject to disciplinary action.
9. Review Cycle
This policy will be reviewed annually. The vendor register will be reviewed quarterly.
Policy 8: Change Management Policy
Document Title: Change Management Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Change Management Policy establishes [Company Name]'s requirements for managing changes to information systems, infrastructure, applications, and configurations. Controlled change management reduces the risk of unauthorized changes, service disruptions, and security vulnerabilities introduced through poorly managed modifications.
2. Scope
This policy applies to all changes to [Company Name]'s production systems, including application code deployments, infrastructure modifications, cloud configuration changes, database schema changes, network configuration changes, security control modifications, and third-party integrations.
3. Change Categories
| Category | Definition | Examples | Approval Required |
|---|---|---|---|
| Standard | Pre-approved, low-risk, routine changes following established procedures | Routine patches, pre-approved CI/CD deployments | Pre-approval via process definition |
| Normal | Planned changes that require review and approval before implementation | New feature releases, infrastructure provisioning, configuration updates | Change Advisory Board or documented peer review |
| Emergency | Urgent changes required to restore service or address critical security issues | Security patch for active exploit, production outage fix | Post-implementation approval within 24 hours |
4. Change Management Process
Step 1: Change Request All normal and standard changes must be submitted as a change request in [Company Name]'s ticketing system prior to implementation. Change requests must include: description of change, reason and business justification, systems affected, risk assessment, rollback plan, and proposed implementation window.
Step 2: Review and Approval Change requests must be reviewed by at least one engineer not involved in making the change (peer review). Changes affecting security controls, authentication systems, or data handling must also be reviewed by the [Owner] or designated security reviewer. Approval must be documented in the ticketing system before implementation proceeds.
Step 3: Testing All changes must be tested in a non-production environment (development or staging) prior to production deployment. Test results must be documented. Exceptions require documented justification and additional compensating controls.
Step 4: Implementation Changes must be deployed within the approved change window. The implementing engineer must confirm the change was completed as planned, with deployment timestamp recorded. Deviations from the approved change must be documented.
Step 5: Verification Following implementation, the change must be verified as successful through functional testing and monitoring review. Any adverse effects must trigger the rollback plan or emergency change process.
Step 6: Documentation All implemented changes must be recorded with: change request ID, description, approved by, implemented by, implementation date/time, outcome, and any deviations from the approved change.
5. Emergency Changes
Emergency changes may proceed without full pre-approval when required to address an active security incident or critical outage. Emergency changes must be documented at the time of implementation and undergo a retrospective approval review within 24 hours. Post-implementation, a root cause review must determine whether process improvements are needed to prevent recurrence.
6. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| Change Initiator | Submit change request; provide full documentation; execute rollback if needed |
| Peer Reviewer / CAB | Review and approve/reject change requests; verify adequacy of testing |
| [Owner] | Review security-relevant changes; maintain change management policy |
| IT / Engineering | Execute approved changes; maintain change log |
7. Enforcement
Unauthorized changes to production systems — changes implemented without following this process — are a policy violation and may result in disciplinary action. All unauthorized changes discovered must be reviewed, documented, and assessed for security impact.
8. Review Cycle
This policy will be reviewed annually and updated to reflect changes in development practices and tooling.
Policy 9: Business Continuity and Disaster Recovery Policy
Document Title: Business Continuity and Disaster Recovery Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Business Continuity and Disaster Recovery (BCDR) Policy establishes [Company Name]'s framework for maintaining essential business functions and restoring normal operations following a disruptive event. The policy ensures that [Company Name] can fulfill its obligations to customers, employees, and stakeholders during and after disruptions ranging from localized system failures to major disasters.
2. Scope
This policy applies to all [Company Name] business functions, systems, and facilities. It covers natural disasters, cyberattacks, infrastructure failures, power outages, pandemic events, and any other event that could disrupt normal operations.
3. Recovery Objectives
[Company Name] has defined the following recovery objectives for critical systems:
| System/Service | RTO (Recovery Time Objective) | RPO (Recovery Point Objective) |
|---|---|---|
| Production application and API | 4 hours | 1 hour |
| Customer database | 2 hours | 15 minutes |
| Authentication services | 2 hours | 30 minutes |
| Internal communication systems | 8 hours | 24 hours |
| Core business applications | 24 hours | 24 hours |
Note: RTOs and RPOs should be updated to reflect current system architecture and customer SLAs.
4. Backup Requirements
- Frequency: Critical databases and file systems will be backed up continuously or at minimum every 4 hours. Non-critical systems will be backed up daily.
- Retention: Backups will be retained for a minimum of 30 days for daily backups, 12 weeks for weekly backups, and 12 months for monthly backups.
- Geographic redundancy: Backups will be stored in a geographically separate region from production systems.
- Encryption: All backup data will be encrypted at rest.
- Restoration testing: Backup restoration will be tested at least quarterly, with results documented.
5. Disaster Recovery Process
Phase 1: Activation — Upon declaration of a disaster or significant disruption by an authorized executive, the BCDR team is activated and the Disaster Recovery Plan is invoked.
Phase 2: Assessment — The BCDR team assesses the scope and impact of the disruption, identifies affected systems, and determines recovery priorities.
Phase 3: Recovery Execution — Recovery steps per the Disaster Recovery Plan are executed in priority order, with status communicated to stakeholders at defined intervals (minimum every 2 hours during active recovery).
Phase 4: Validation — Restored systems are validated for functionality and data integrity before returning to production use.
Phase 5: Return to Normal Operations — Once systems are confirmed stable, normal operations resume. Enhanced monitoring continues for 72 hours post-recovery.
Phase 6: Post-Incident Review — Within 14 days, a formal review documents the incident timeline, recovery actions, gaps discovered, and improvement recommendations.
6. Testing Requirements
BCDR plans must be tested at least annually, including:
- Tabletop exercise: Walkthroughs of key disaster scenarios with the BCDR team
- Backup restoration test: Verify that backups can be successfully restored to meet RPO targets
- Failover test: Test failover to disaster recovery environment for Tier 1 systems
Test results and identified gaps must be documented and remediated within 60 days.
7. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| Executive Sponsor | Declare disasters; authorize resources; communicate with board |
| BCDR Coordinator ([Owner]) | Maintain BCDR plan; coordinate testing; manage activations |
| IT / Engineering | Execute technical recovery steps; maintain backup and DR infrastructure |
| HR / Communications | Employee communications; customer notification drafts |
| Business Unit Leaders | Maintain BCP for their function; participate in exercises |
8. Enforcement
Failure to maintain tested backups, conduct required exercises, or follow this policy will be treated as a significant control gap during audits.
9. Review Cycle
This policy and associated BCDR plans will be reviewed and updated annually and following any significant infrastructure change or actual disaster event.
Policy 10: Remote Work Security Policy
Document Title: Remote Work Security Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Remote Work Security Policy establishes [Company Name]'s security requirements for employees and contractors who access company systems and data from locations outside [Company Name] offices. Remote work introduces unique security risks, including use of unsecured networks, increased physical security exposure, and use of personal devices.
2. Scope
This policy applies to all [Company Name] employees, contractors, and vendors who access company systems remotely, including from home offices, co-working spaces, hotels, coffee shops, and any other non-[Company Name] facility.
3. Policy Statement
3.1 Approved Devices Remote work must be conducted on [Company Name]-approved and managed devices. Use of personally owned (BYOD) devices for remote access to Restricted or Confidential data is prohibited unless the device is enrolled in [Company Name]'s MDM solution and meets minimum security requirements: full-disk encryption, current OS patches, antivirus/EDR software, and device screen lock with PIN/biometric.
3.2 Network Security
- Public Wi-Fi networks (coffee shops, airports, hotels) must not be used for remote access to company systems without a VPN connection
- [Company Name]-approved VPN must be used for all access to internal systems and resources
- Home networks used for remote work should use WPA3 or WPA2 encryption and a separate SSID for work devices where possible
- Employees must not allow household members or others to use company-issued devices
3.3 Physical Security
- Company devices must not be left unattended in public spaces or vehicles
- Screens must be locked immediately when stepping away from a work session
- Privacy screens are recommended when working in public locations where sensitive information is visible
- Visitors to home offices should not have line-of-sight to company devices or screens displaying sensitive information
3.4 Data Handling
- Restricted data must not be printed or stored locally on remote devices; access must remain through cloud systems with appropriate access controls
- USB drives and external storage must not be used without explicit IT approval
- Physical documents containing Restricted or Confidential data must be stored securely and destroyed using a cross-cut shredder when no longer needed
3.5 Security Incidents Remote workers must report lost or stolen devices immediately to IT (within 1 hour of discovery). [Company Name] reserves the right to remotely wipe company data from lost or stolen devices.
4. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Maintain remote work security standards; review exceptions |
| IT | Manage MDM; provision VPN access; remote-wipe lost devices |
| Managers | Ensure direct reports comply with remote work policy |
| Remote Employees | Follow all remote work security requirements; report incidents immediately |
5. Enforcement
Non-compliance with remote work security requirements, including use of unapproved devices or failure to use VPN, may result in access revocation and disciplinary action.
6. Review Cycle
This policy will be reviewed annually and updated as remote work practices evolve.
Policy 11: Encryption Policy
Document Title: Encryption Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Encryption Policy establishes [Company Name]'s requirements for the use of cryptographic controls to protect the confidentiality, integrity, and authenticity of information. Encryption is a foundational control for protecting sensitive data in storage, in transit, and in backup.
2. Scope
This policy applies to all systems, applications, and services that store or transmit [Company Name] or customer data classified as Restricted or Confidential. It applies to all employees, contractors, and vendors managing encrypted systems or data.
3. Encryption Standards
3.1 Encryption at Rest
- All Restricted data must be encrypted at rest using AES-256 or equivalent
- Database encryption must be enabled at the storage level (transparent data encryption) and column-level encryption applied to fields containing Restricted data where technically feasible
- All backups containing Restricted or Confidential data must be encrypted
- All endpoint devices (laptops, workstations) must have full-disk encryption enabled (BitLocker for Windows, FileVault for macOS)
- Mobile devices enrolled in MDM must have device encryption enabled
3.2 Encryption in Transit
- All data transmitted over public networks must be encrypted using TLS 1.2 or higher; TLS 1.3 is strongly preferred
- TLS 1.0 and TLS 1.1 are prohibited; SSLv2 and SSLv3 are prohibited
- HTTP access to production services must be redirected to HTTPS; HTTP Strict Transport Security (HSTS) must be enabled
- Internal service-to-service communications should use mutual TLS (mTLS) where technically feasible
- Weak cipher suites (RC4, 3DES, MD5, SHA-1 for TLS) are prohibited
3.3 Key Management
- Encryption keys must be managed using a dedicated key management service (e.g., AWS KMS, GCP Cloud KMS, HashiCorp Vault)
- Encryption keys must not be stored in the same location as the data they protect
- Key rotation schedules: AES data encryption keys — minimum annually; TLS certificates — per certificate validity (maximum 1 year for public certificates); SSH keys — minimum annually
- Access to cryptographic keys is restricted to authorized personnel and systems on a need-to-know basis, with key access logged
- Key destruction must follow documented procedures and be verified prior to disposal
3.4 Prohibited Practices
- Custom or proprietary cryptographic algorithms are prohibited
- Hardcoded encryption keys in source code are prohibited
- Keys stored in plain text in configuration files, environment variables, or source control are prohibited
- Weak or deprecated algorithms (MD5, SHA-1 for cryptographic signatures, DES, RC4) are prohibited
4. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Define and maintain encryption standards; approve exceptions |
| IT / Engineering | Implement encryption controls; manage key management infrastructure; rotate keys per schedule |
| Developers | Apply encryption standards in application code; avoid prohibited practices |
5. Enforcement
Systems found to be non-compliant with encryption requirements will be flagged for immediate remediation. Deploying systems that store or transmit Restricted data without required encryption is a critical policy violation.
6. Review Cycle
This policy will be reviewed annually and updated in accordance with current cryptographic standards from NIST, IETF, and other authoritative bodies.
Policy 12: Logging and Monitoring Policy
Document Title: Logging and Monitoring Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Logging and Monitoring Policy establishes [Company Name]'s requirements for collecting, retaining, and reviewing security logs and system events. Comprehensive logging and continuous monitoring enable [Company Name] to detect security incidents, investigate anomalies, and demonstrate control effectiveness to auditors.
2. Scope
This policy applies to all [Company Name] production systems, cloud infrastructure, applications, network devices, and security tools. It covers all log types: application logs, access logs, system logs, security event logs, and audit trails.
3. Logging Requirements
3.1 Events That Must Be Logged The following events must be captured in system logs:
- Authentication events: successful logins, failed login attempts, logouts, MFA events
- Authorization events: access grants, access denials, privilege escalation attempts
- Administrative events: account creation, modification, deletion; configuration changes; policy changes
- Data access events for Restricted data: read, write, delete, export operations
- System events: service starts/stops, patch installations, configuration file changes
- Security events: firewall rule changes, IDS/IPS alerts, antivirus events, certificate changes
- Application events: errors, exceptions, transaction records for financial or sensitive operations
3.2 Log Content Each log entry must include: timestamp (UTC), source system/application, event type, user or service account involved, source IP address or hostname, action performed, outcome (success/failure), and any relevant data identifiers (non-sensitive).
3.3 Log Integrity Logs must be stored in a tamper-resistant, centralized logging system (SIEM or log aggregation platform). Log tampering prevention controls must be in place. Production systems must not have log modification permissions granted to application users.
4. Log Retention
| Log Type | Minimum Retention Period |
|---|---|
| Authentication and access logs | 12 months online; 24 months archived |
| Privileged account activity logs | 24 months |
| Security event logs | 12 months online; 24 months archived |
| Application logs (non-sensitive) | 6 months |
| Change management records | 24 months |
5. Monitoring Requirements
5.1 Automated Alerting Automated alerts must be configured for the following events:
- Multiple failed login attempts (threshold: 5+ failures within 10 minutes)
- Successful login from a new geographic location or unusual IP
- Privileged account activity outside business hours
- Mass data access or download events
- Configuration changes to security controls or IAM policies
- Critical vulnerability or patch alerts from monitoring tools
5.2 Alert Response All security alerts must be reviewed and responded to within defined SLAs per severity (reference Incident Response Policy). Alert handling must be documented, including investigation steps and outcome.
5.3 Log Reviews Security logs must be reviewed:
- Daily for critical security events and alert queues
- Weekly for access control reports and anomaly detection summaries
- Monthly for privileged account activity reviews
- Quarterly for access review reconciliation
6. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Define monitoring requirements; oversee log review processes |
| IT / Engineering | Implement logging infrastructure; configure alerts; respond to alerts |
| Security Analysts | Conduct log reviews; investigate anomalies; document findings |
7. Enforcement
Systems that do not meet logging requirements will be flagged for remediation. Disabling or tampering with logging systems is a critical policy violation subject to immediate disciplinary action.
8. Review Cycle
This policy will be reviewed annually and updated as logging infrastructure and monitoring tools evolve.
Policy 13: Vulnerability Management Policy
Document Title: Vulnerability Management Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Vulnerability Management Policy establishes [Company Name]'s requirements for identifying, assessing, remediating, and tracking security vulnerabilities in systems, applications, and infrastructure. Proactive vulnerability management reduces the risk of exploitation and demonstrates ongoing security diligence to auditors and customers.
2. Scope
This policy applies to all [Company Name] systems, applications, network devices, cloud infrastructure, and endpoints, including systems managed by third-party vendors on [Company Name]'s behalf.
3. Vulnerability Identification
3.1 Scanning
- Automated vulnerability scanning must be performed on all production systems at least monthly
- Authenticated scans are required for servers and endpoints; unauthenticated scans alone are not sufficient
- Container and image scanning must be integrated into the CI/CD pipeline before production deployment
- External attack surface scanning must be performed at least quarterly
3.2 Penetration Testing
- Annual penetration testing by a qualified third-party firm is required, covering external network, web application, and cloud infrastructure
- Penetration test results and remediation tracking must be retained as audit evidence
- Critical findings from penetration tests must be remediated within the timeframes defined in section 4.2
3.3 Threat Intelligence
- [Company Name] will subscribe to and monitor threat intelligence feeds and security advisories (CISA KEV catalog, NVD, vendor security bulletins) relevant to technologies in use
- Zero-day and actively exploited vulnerabilities will trigger emergency patching procedures
4. Vulnerability Assessment and Remediation
4.1 Severity Classification Vulnerabilities will be classified using CVSS scores:
| CVSS Score | Severity | Description |
|---|---|---|
| 9.0–10.0 | Critical | Remote code execution, authentication bypass, mass data exposure |
| 7.0–8.9 | High | Significant impact, relatively easy exploitation |
| 4.0–6.9 | Medium | Moderate impact or exploitation complexity |
| 0.1–3.9 | Low | Minimal impact or very difficult to exploit |
4.2 Remediation SLAs
| Severity | Remediation Timeframe |
|---|---|
| Critical | 24 hours for internet-facing systems; 72 hours for internal systems |
| High | 7 days for internet-facing; 30 days for internal |
| Medium | 60 days |
| Low | 180 days or accepted with documented risk acceptance |
4.3 Risk Acceptance Vulnerabilities that cannot be remediated within SLA must be formally risk-accepted with documented justification, compensating controls, and executive approval. Risk acceptances expire after 90 days and must be reviewed.
5. Patch Management
- Security patches for operating systems and critical applications must be applied within remediation SLAs based on severity
- Patch schedules will be maintained in the change management system
- Systems that cannot be patched must implement compensating controls and have documented risk acceptance
6. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Maintain vulnerability management program; track remediation; report metrics |
| IT / Engineering | Execute vulnerability scans; apply patches; implement fixes |
| Developers | Address application vulnerabilities; implement secure code fixes |
| Executive Leadership | Review monthly vulnerability metrics; approve risk acceptances |
7. Enforcement
Failure to remediate critical or high vulnerabilities within defined SLAs without documented risk acceptance is a policy violation subject to escalation to executive leadership.
8. Review Cycle
This policy will be reviewed annually and updated as technology and threat landscapes evolve.
Policy 14: Secure Development (SDLC) Policy
Document Title: Secure Development (SDLC) Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Secure Development Policy establishes [Company Name]'s requirements for integrating security into the software development lifecycle (SDLC). Security must be considered at every phase of development — from design through deployment and decommission — to minimize vulnerabilities in released software and protect customer data.
2. Scope
This policy applies to all software developed, maintained, or customized by [Company Name], including internal tools, customer-facing applications, APIs, and infrastructure-as-code.
3. Secure SDLC Requirements
3.1 Security Requirements and Design
- Security requirements must be defined at the beginning of each development project or major feature
- Threat modeling must be performed for new features that handle authentication, authorization, or sensitive data
- Architecture security reviews must be conducted before beginning development of significant new system components
3.2 Secure Coding Standards All developers must follow [Company Name]'s secure coding standards, which address at minimum:
- OWASP Top 10 vulnerabilities and mitigations
- Input validation and output encoding
- SQL injection and XSS prevention
- Secure authentication and session management
- Secure error handling (no stack traces or sensitive data in error messages)
- Principle of least privilege for application accounts and permissions
3.3 Code Review
- All code changes must undergo peer review by at least one engineer not involved in writing the change before merging to main branches
- Security-sensitive code changes (authentication, authorization, cryptography, data handling) must be reviewed by a security-aware engineer or the [Owner]
- Code reviews must verify adherence to secure coding standards
3.4 Automated Security Testing The following automated security testing must be integrated into the CI/CD pipeline:
- SAST (Static Application Security Testing): Run on every pull request; findings above Medium severity must be reviewed before merge
- SCA (Software Composition Analysis): Scan for known vulnerabilities in third-party libraries and dependencies; critical/high findings block deployment
- Secret scanning: Detect hardcoded credentials, API keys, and tokens in code; secrets detected in commits must be rotated immediately
- Container scanning: Scan Docker images for vulnerabilities before deployment to production
3.5 Testing Environments
- Development, staging, and production environments must be logically separated
- Production data must not be used in development or staging environments; synthetic or anonymized data must be used for testing
- Access to staging and development environments must follow least-privilege principles
3.6 Dependency Management
- Third-party libraries and components must be tracked in a software bill of materials (SBOM)
- Dependencies must be updated promptly when security vulnerabilities are disclosed
- Only approved, actively maintained libraries should be used in production code
3.7 Secrets Management
- Secrets (API keys, database credentials, private keys, tokens) must never be hardcoded in source code
- Secrets must be stored in an approved secrets management solution (e.g., AWS Secrets Manager, HashiCorp Vault)
- Secrets accidentally committed to version control must be immediately rotated and removed from git history
4. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Define and maintain secure SDLC policy; security training for developers |
| Engineering Leads | Enforce code review requirements; integrate security tools in CI/CD |
| Developers | Follow secure coding standards; address security findings; complete training |
| Security Team | Conduct security design reviews; manage security tooling; triage findings |
5. Enforcement
Bypassing required security testing gates in CI/CD, merging code without required reviews, or deploying to production without completing required security checks is a policy violation subject to disciplinary action.
6. Review Cycle
This policy will be reviewed annually and updated as development practices, tools, and threat intelligence evolve.
Policy 15: Physical Security Policy
Document Title: Physical Security Policy Version: 1.0 Effective Date: [Date] Owner: [Owner] Next Review Date: [Review Date] Approved By: ____________________ Date: _________
1. Purpose
This Physical Security Policy establishes [Company Name]'s requirements for controlling physical access to facilities, equipment, and information assets. Physical security controls prevent unauthorized access to systems and data that could circumvent logical controls and result in data theft, system compromise, or business disruption.
2. Scope
This policy applies to all [Company Name] office facilities, data center locations (including colocation and cloud provider physical facilities), and any location where [Company Name] equipment or data is processed or stored.
3. Physical Access Controls
3.1 Facility Access
- Access to [Company Name] office facilities is restricted to authorized employees, contractors, and approved visitors
- Electronic access control (keycards, badge readers, or equivalent) must be used for all facility entry points
- Access logs for facility entry must be maintained and retained for a minimum of 12 months
- Access rights must be reviewed and updated upon employee onboarding, role change, and termination
- After-hours access to facilities must require additional authentication or authorization
3.2 Visitor Management
- All visitors must sign in at reception, provide valid identification, and receive a visitor badge
- Visitors must be escorted by an authorized employee at all times in areas containing systems or sensitive data
- Visitor access logs must be maintained, including name, company, purpose, host employee, and entry/exit times
- Visitor badges must be clearly distinguishable from employee badges and returned upon departure
3.3 Sensitive Areas
- Server rooms, network closets, and any areas containing production equipment must have additional physical access controls (separate locked access, keypad, or biometric)
- Access to sensitive areas must be limited to personnel with a documented operational need
- Sensitive area access logs must be reviewed at least monthly
3.4 Data Center Security
- [Company Name] relies on cloud service providers (AWS, GCP, Azure) for production infrastructure
- Physical data center security at cloud provider facilities is governed by the provider's controls, which [Company Name] verifies through annual review of provider SOC 2 reports and third-party audit reports
- No [Company Name]-managed on-premises servers may be deployed without documented approval and security controls meeting this policy
3.5 Equipment Security
- All company devices must be physically secured when unattended in the office (cable locks for laptops where appropriate)
- Decommissioned hardware containing [Company Name] data must be securely wiped using NIST 800-88-compliant methods or physically destroyed before disposal
- Equipment disposal records must be retained for audit purposes
- Loss or theft of any company device must be reported to IT within 1 hour of discovery
3.6 Clean Desk Policy
- Employees must not leave printed documents containing Restricted or Confidential information unattended on desks
- Sensitive documents must be stored in locked drawers or cabinets when not in use
- Workstation screens must be locked when an employee leaves their desk for any reason
4. Roles and Responsibilities
| Role | Responsibility |
|---|---|
| [Owner] | Define and maintain physical security policy; review access logs |
| Facilities Management | Manage physical access control systems; maintain visitor logs |
| IT | Manage device security; track equipment inventory; handle device wipe/disposal |
| All Employees | Follow clean desk and physical access requirements; report unauthorized access immediately |
5. Enforcement
Unauthorized entry to restricted areas, tailgating, failure to escort visitors, or improper disposal of equipment containing sensitive data is a policy violation subject to disciplinary action.
6. Review Cycle
This policy will be reviewed annually and following any physical security incident.
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- Custom policy review and finalization for your specific environment
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- Evidence collection automation — so audit day isn't a fire drill
- Auditor coordination from a team with 100+ completed audits
- Continuous compliance maintenance post-certification
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QuickTrust is an open-source, AI-powered GRC platform operated by GPT Innovations, Inc. These templates are provided for informational purposes and should be reviewed by qualified security and legal professionals before adoption.